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Read These Terms Before You Start

These terms and conditions set out what you agree to when you open and use a lodibit account — covering how your account works, what payments clear through, and what we expect from each side.

Account eligibility rulesGCash, Maya, InstaPay coveredYour rights explained clearlyUpdated terms notified by emailContact us to ask questions
lodibit Read These Terms Before You Start
HOW WE PROTECT YOUR ACCOUNT

See How We Handle Your Account and Data

Your account data, payment history, and session activity are stored securely and used only to operate your account and process transactions. We do not share your information with third parties outside of what is required to process GCash, Maya, or InstaPay payments and meet legal obligations.

Data Retention We keep your account and transaction records for as long as legally required. You can request a summary of your stored data by contacting support through live chat or email.
Account Security Your account is protected by login credentials and OTP verification on sensitive actions. If you notice unusual activity, lock your account immediately via settings and contact us.
Cookies and Session Data We use session cookies to keep your account active across devices — so switching from mobile to desktop does not interrupt your session or require a full login each time.
Requesting Changes To update your registered email, mobile number, or request account closure, submit a verified request through live chat. We confirm identity before processing any account changes.
TERMS QUERIES HANDLED

Contact Us About These Terms

Live Chat Open the live chat widget from any page on your account dashboard. Our support team will walk you through any clause you need clarified, including payment and account rules.
Email Support Send your terms-related question to our support email address. Useful for detailed queries about account suspensions, wallet rules, or formal dispute requests that need a written record.
Account Help Centre Browse the Help Centre for quick answers on account eligibility, GCash and Maya transaction conditions, and what to do if your account access is restricted.

Browse Common Questions on These Terms

Still unsure about something in the agreement? These are the questions we hear most often from account holders about how our terms work in practice.

These terms apply to every person who opens and uses a lodibit account. Eligibility depends on local law and on meeting the account registration requirements set out in this document.

We send a notification to your registered email address when material changes are made. Continuing to use your account after that notice means you accept the updated version.

Yes. All payment activity through GCash, Maya, and InstaPay is governed by the transaction rules in these terms. Each method has specific processing conditions described in the payments section.

You have the right to contact support and request a review. Use live chat or email to submit your case. We outline suspension grounds and the appeal process clearly in the account conduct section.

Send a data request through live chat or email. We verify your identity first, then provide a summary of the account and transaction data we hold, in line with applicable data regulations.

Yes. Submit an account closure request through live chat. Any pending wallet balance via GCash, Maya, or InstaPay will be settled according to the withdrawal conditions in the terms before closure is finalised.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.